TERMS & CONDITIONS
These General Conditions have as their object the purchase of products and services, carried out remotely via computer network on the site belonging to Fishirt snc, with headquarters in via Pisacane 66, Pescara (PE). Each purchase transaction will be governed by the provisions of Legislative Decree n. 185/99 and, as regards the protection of confidentiality, it will be subject to the legislation referred to in Law no. 675/96 and subsequent amendments.
ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
If, for any reason, Fishirt snc is unable to accept the Customer's order (for one of the cases indicated below), it will immediately notify the Customer via the site itself.
In particular, Fishirt snc will not accept orders:
- If the material, at the time of the order, is not available in the warehouse (if the material is not available, it will not be possible to add it to the cart anyway) and/or
- If the Customer's credit card issuer does not confirm the payment.
However, Fishirt snc reserves the right not to accept the order, at its discretion.
These General Conditions of Sale must be examined online by the Customers before sending their orders . The forwarding of the order therefore implies their total knowledge and their full acceptance.
The Customer undertakes and obliges, once the online purchase procedure has been completed, to print and keep these general conditions of sale, which have already been viewed and accepted during the purchase process, in order to fully satisfy the condition to articles 3 and 4 of Legislative Decree no. 185/1999.
All prices on the site include VAT.
The prices shown on this site are the sales prices currently in force. In the event that the price of the goods ordered is reported by Fishirt snc in a clearly discordant way, the order may be canceled at any time by Fishirt snc or by the Customer, as long as it is before sending the goods, and it will be possible to reorder the products at the correct selling price.
Payment for the products purchased and the relative shipping costs must be made by the customer when placing the order using one of the following payment methods:
- Credit card
Fishirt snc is not responsible for any fraudulent or illegal use that may be made by third parties of credit cards when paying for the purchased products.
Fishirt snc reserves the right to change the sales prices at its discretion at any time and without the obligation to notify its customers who accept payment at the time of order formulation.
Product photos are not part of the contractual field. The Customer acknowledges that the photograph representing the product appearing on the website has only an indicative value. Alterations may actually appear due to the treatment of the photo itself.
Fishirt reserves the right to modify the assortment of products according to the obligations associated with its suppliers.
Orders will be processed within 4 working days from the date of purchase. For some models, and in some special cases, the timing could be up to 5/6 working days.
The goods will be delivered via a home courier service. Shipping means the delivery of the goods to the courier. The courier will deliver the goods only against a signature confirming receipt of the goods.
The courier will make two (2) delivery attempts. If both are unsuccessful, the goods will return to the Fishirt snc warehouses. At this point, the Customer can choose whether to have the goods delivered again upon payment of additional shipping costs or request the cancellation of the order which, however, will involve the payment of penalties due to the costs borne by Fishirt snc. The cost of a new shipment will be € 5.00 including VAT.
CANCELLATION OF ORDERS
Fishirt snc reserves the right to cancel an order or an item in the order if the following circumstances occur:
- items that are reported as out of print by manufacturers/suppliers;
- items that cannot be delivered by suppliers due to problems;
- credit card fraud;
- price changes by the supplier involving price changes of more than 5%.
All orders are subject to acceptance by the Seller who will send the Customer an acceptance or rejection of the order as soon as possible.
The Seller reserves, at its sole discretion, the right to cancel any order in the event of material errors connected with the Customer's order or with the information sent by the Customer through the site, or if any further verification of the Customer's credit conditions suggest such an annulment.
DEFECTIVE PRODUCTS OR INCORRECT SHIPMENTS
Upon delivery, the User is required to check that the packaging is not damaged and, if the product is damaged or does not comply with the order sent, not to accept the shipment, noting clearly on the delivery note the nature of the damage and/or or the mistake.
The User is required to inform Fishirt snc of the relative problem by sending an e-mail to the address: firstname.lastname@example.org.
Fishirt snc will bear all the shipping costs related to the return of the non-accepted products.
In any case, the legal guarantee of conformity applies. For more information, please carefully consult the relevant pages of this website.
The products can differ by ± 3% based on the measurement tables displayed on the site in each individual product and cannot be considered factory defects if the "waste" size falls within these parameters.
RIGHT OF WITHDRAWAL
The private customer can exercise the right of withdrawal if he does not find the product to his liking within 14 working days of receipt of the goods, as provided for by art. 64 and following of Legislative Decree no. 206/2005.
Fishirt snc will refund the value of the product at the time of purchase, shipping costs are not refunded.
In the event that he wishes to exercise this right, it is necessary to notify it via email to email@example.com within 14 working days from the date of receipt of the goods, and that he sends the material for which he requests the replacement or refund no later than over 14 working days from receipt of the same directly to: Fishirt snc via Pisacane 66, 65123 Pescara (PE).
TO SEND THE MAIL AND THE GOODS, YOU CAN REFER TO THE ADDRESS GIVEN ON THIS PAGE.
In the event of a refund request, Fishirt snc will refund the amount due within 10 days from the date of receipt of the goods, using the same payment method used for the purchase or, if this is not possible, bank transfer or non-transferable cashier's check .
The following rules apply to the right of withdrawal:
The customer must be a private individual, (the purchase may have taken place with a sales receipt, receipt or invoice.)
The product must be intact, complete with all its parts, resealable packaging not damaged or crumpled
When you decide to use the return service with our prepaid label, the return costs will be deducted from your refund, and have a cost of €9.00.
Alternatively, you can send the goods as you see fit, in this case we are not responsible for any damage or loss of goods.
Pursuant to articles 1341 and 1342 of the civil code, the purchaser declares and specifies that of Pescara as the competent court for any dispute relating to this supply.
He also declares that he has read and accepted the conditions on the processing of data in the Policy and Privacy section of the site.